How to request deletion
Send an email to support@sloway.app, ideally from the email address registered to your Sloway account. Include your account email address in the request.
We will contact you to verify that you own the account. Never send us your password or a password-reset link.
After verification, we will process the request and delete your account and its associated data. We will confirm completion and explain any information that must be retained for a legitimate legal reason, if applicable.
The first button opens your default email application; it does not send anything automatically. If nothing happens, use “Copy email address”, open your preferred email service manually, and send the request using the details below.
Email: support@sloway.app
Subject: Sloway — Account deletion request
In your message, request deletion and include the email address used for your Sloway account. Do not send your password.
What data is included?
Your request covers your Sloway account and the personal data associated with it, including your profile, journeys, memories, photos and other uploaded media, inspirations, packing lists, and Wallet documents. Where a legal obligation requires us to retain particular information, we will tell you what is retained and why.
Sending this request does not instantly delete your account. You do not need to reinstall the app to submit a request. If you no longer have access to your registered email address, contact us and we will discuss another secure verification method.
Need help?
Contact support@sloway.app.